Our Services

We offer a wide range of services including:

Our front office administration services delivered on a web-based administration platform are:

  • Section 13A compliance management
  • Member data cleaning and reconciliation with payments
  • Capturing of all member movements, ie new members, withdrawals, claims etc.
  • Providing membership certificates / summary of the terms and conditions and EasyPay cards
  • Providing payment receipts – payments are linked directly to the system
  • Automated debit orders and stop orders via Persal
  • Fully automated claims process linked directly to the underwriter or administrator with SMS functionalities
  • Total management of death claims
  • Commission tracking for representatives
  • Walk in claims centers

We provide advice to trustees, employers and members. Our consulting services include:

Through our trusted partners IPMG, we offer access to short-term insurance solutions to individuals and corporates. They are accredited to provide short-term insurance underwritten by all the major insurers. Their range of short-term services includes:

  • Individual short-term insurance
  • Corporate short-term insurance services
  • Claims assistance
  • Managing and keeping insurance portfolios up to date

We believe every South African should have a last will and testament. We offer:

  • Wills
  • Estate planning
  • Advice on trusts

Futura provides personal financial planning to individual and corporate clients. Our services include, for example:

  • Insurance benefit advice
  • Investment advice
  • Retirement planning
  • Advice on exit from a retirement fund
  • Buy and sell agreements
  • Key person insurance